FAQs
Why aren't your teas in teabags?
Believe us, we tried. Our teas have such a variety of different herbs that to get a consistent blend into a small teabag is practically impossible. Besides, we feel our loose tea adds a more traditional feel to them, don't you agree?
Have your products helped others feel better?
Yes, just ask any one of our over 10,000 happy customers.
How soon can I expect to see results?
We often say that imbalances in the body don’t appear overnight, so it’s not realistic to expect results overnight either. Typically, people start feeling better after 7-14 days of continuous use. But, you have to be consistent.
Are there any side effects?
No, if used in the indicated dosages. At worst, you might have a strong reaction if you take a higher dose. And people with allergies have to be mindful of the ingredients of every product.
Do I need to use your products for the rest of my life?
No. You can use our products for preventive, relief or maintenance purposes. But how long or often you use our products is completely up to you.
Can children use your products?
Yes, 3 years and older. But in smaller dosages then for adults. Call or email us with the child's age and imbalance, and we can be more specific about the dosage.
Do you ship outside of the USA?
Yes, except to Australia. Sorry, mates.
Can I use more then one product at a time?
Yes.
Should I stop taking my medication when I started taking your products?
We are not medical doctors and we would never suggest anyone to stop taking their medication. Consult your physician before discontinuing use of any medication you might be taking.
Can I use sugar in your teas?
No. Sugar-free honey or blue agave only. Sugar has a negative effect on our natural herbs.
How many herbs do you have in your teas?
Typically our teas have a minimum of at least 7 different herbs. With some going as high up as 11, such as our Lymph Support Tea.
Are your products tested on animals?
No.
Do your products have pesticides or other chemicals?
No. All naturally grown here.
Are your products organic?
Only the ones which specify they are.
Are your products vegan?
All of our products are vegan, except our Bee Propolis and for a few balms which might contain beeswax. But you can check the ingredients of each to see for yourself.
Where are your herbs harvested?
About 80% from Sokobanja, Serbia. Otherwise, all over Europe. Depending on the herb. Not all herbs grow in the same climate and location.
Returns?
Due to the sensitive nature of our products, we typically do not offer returns. But if you have further concerns, feel free to contact us.